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• in no circumstances should this website or theMaterial be relied upon without consideration and confirmation by an appropriately qualified healthcare practitioner exercising his or her independent professional judgement and with the benefit of knowledge of your condition and medical history;
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To the extent that you purchase goods or services from us through this website, separate terms and conditions will apply to that supply.

Viruses

Without limiting the foregoing, we do not represent or warrant that any files comprising, or obtained from or through, this website will be free from computer viruses or other defects. Any such files are provided, and may only be accessed or used, on the basis that you assume all responsibility for any loss, damage or other consequence resulting directly or indirectly from such access or use.

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This website may contain hypertext links, frames or other references to parties that are unrelated to us, and to their websites. Such links are provided for your convenience only and we accept no responsibility for, and make no representation or warranty about, the accuracy or completeness of, or any other matter regarding, those websites. We do not necessarily approve of, or endorse, any material on such websites, the parties that operate those websites, or any goods or services that they supply (whether or not through those websites). You acknowledge and agree that you access and use those websites, goods and/or services solely at your own risk.

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If you do not agree with the terms above, you should no use this website.

Home booking terms & conditions

New patients

Anyone can book home visit for new Patient and deliver the form via any delivery means listed below.

Existing Patients

Anyone can book a Home collection for existing patients, and forms can be provide via any means listed below. Examples who who books visits:

• Patients
• Patients family/carers
• Doctors/Nurses/Hospitals
• Receptionists/Office Managers

Forms

QML Prefer to physical form from patients on day of collection. Forms can be received via any means for new or existing patients though. Email, fax, provided on collection by patient, or staff.

Fasting Tests

Booked 7am to 10am, Patients in Any location can have fasting tests booked. Limit on how many patients can be booked per day.

Withholding Tests

Booked between 7am to 10am, Patients in Any location can have withholding tests. Limit on how many patients can be booked per day.

Cortizol Tests

Booked for 8am ONLY. Bookings marked as URGENT. Any Patient location can Limit on how many per day.

Routine Home Visit Bookings

Booked between 7am and 3pm. No timeslots given.

Removal from home Visits Program

Patients are flagged in system for missed tests. If a patient misses three tests they are removed from Home Visits collections. Collection Co-ordinators and Doctors are advised.

INR Home Visits Patient

INR Home Visits bookings handled by the Warfarin Paperwork team.

Invalid Tests

Some Tests not eligible to be collected at home. This will be advised at time of booking request via phone or email. Team references the Collection Manual for home collection eligibility

Out of Pocket Tests

Home Visits collections with Out of Pocket costs are collected and then invoiced to patients for Payment. Test costs needed to be linked to form from the Collection Manual.

Nursing Homes

N/A - standard booking rules followed for Nursing Homes in QML

Urgent Tests

Not able to be booked via webform - as these need to be booked immediately for the first available appointment the following day. Direct to call centre.

Urea Breath Tests/Holter Monitor/ABG

Needs Collection Lead approval to be booked - direct to contact centre.

Rule 3 Patients

Rule 3 patients with scheduled tests are booked in advance by Home Visits Staff. Actioned monthly. Patients need to provide new Rule 3 Card every 6 bookings. Maximum of 6 bookings Per Rule 3 form per 6 month period.